We recognize the need to be fully prepared for unforeseen natural and man-made disasters. CONCERT business contingency plans are continually evaluated and tested to ensure minimal, if any, disruption in service to our clients in the event of a disaster.
In the event of a man-made or natural disaster, CONCERT is committed to provide the highest quality possible of continuous client service and support. Our business continuity plans are designed to account for disruptions of various lengths and include the following steps to reduce or eliminate the impact of a business disruption:
• Off-site backup systems
• Technology and systems to support the recovery processes for critical business functions
• A business continuity team trained to manage the recovery process
• Rehearsing our recovery procedures and testing those procedures on a regular basis
• Back-up telecommunications and systems
Any outage at our site should not impact our client's ability to access their funds. The ability to trade securities, however, may be affected by events outside our control.